Business Operations Executive
Hong Kong
The Business Operations Specialist is responsible for ensuring the efficient and effective execution of daily business operations which includes logistics, data management, and customer communication and support. This role requires the ability to manage and maintain accurate data across various company systems, while also coordinating with sales team to ensure streamlined service workflows. The Business Operations Specialist plays a critical role in optimizing operational efficiency and fostering seamless communication across teams, contributing to the overall success of the business.
Job description
Job Responsibilities:
· Sample Registration and Logistics Coordination
· Test Report Management and Administration
· Data Entry and Maintenance in Excel and various company systems
· Preparation andPackaging of Specimen Collection Kits
· Invoice and ClaimsProcessing
· Import Documentation and Clearance Management
· Customer Inquiries and Support, and collaborate with Sales team
· Inventory monitoring and procurement
Job Qualifications:
Education: Bachelor degree in business administration, operations management, customer service, supply chain or related field is preferred.
Experience: At least 1 year of experience in an operation, administrative, or support role in a business environment. Experience in process / SOP management is a plus.
Technical Skills: Proficiency in Microsoft Office Suite (especially Excel, Outlook, Teams). Experience with business software (ERP) or data entry tools is preferable.
Communication skills: Strong verbal and written communication skills, with the ability to interact professionally with customers and collaborate effectively with internal teams.
Language: Proficiency in English, Cantonese and Mandarin.
Organizational Skills: Excellent attention to detail and accuracy, strong organizational skills, and the ability to manage multiple tasks in a fast-paced environment.
